At this time all companies, shopping malls, hotels, schools, workplaces and other institutions have set out to find ways to implement the necessary measures to resume and maintain their operations, minimizing the risks of coronavirus for their customers, visitors and employees.

There are a wide range of guides at the national and international level and the real challenge is to make these operational guides that are applicable to each process effectively. In addition, effective communication processes must be achieved that provide the necessary confidence to the user for a true reactivation.

Four main phases are recommended in these deployment processes:

  • Phase 1 – Planning: At this stage, each establishment carries out a process of review and study of the recommended guides, the projections of their operational conditions, physical, economic, availability of human resources and positioning; as well as legal and corporate requirements that are associated with its activity.
  • Phase 2- Preparation: Establishments at this stage focus on the development of the required security procedures, policies and plans.
  • Phase 3 – Implementation: Involves the implementation of the plans.
  • Phase 4 – Continuous Improvement: Means that the establishment maintains and improves the required security procedures and policies on an ongoing and effective basis.

You can also opt for certification processes by recognized institutions, which in an impartial manner, verify the procedures. They are an excellent tool in the process of communication to the customer and are highly recommended, especially in those cases where this can influence the customer’s decision when choosing between different suppliers.

At Grupo Proamsa we can help you with such implementations, including advice for the different phases and elaboration of customized reopening plans, based on the latest global and local public health protocols.

In addition, we have strategic alliances with internationally recognized entities in certification processes, which will allow validation by reliable, impartial and specialized sources, the level of preparedness to reduce the risks associated with the virus.

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